Belma is a highly experienced Marketing & Product Development Director and National Business Mentor with a strong background in digital marketing solutions. She has held positions at international and national organisations such as Coca-Cola, Pernod Ricard, and Vienna Insurance, developing brands such as Coca-Cola, Fanta, Chivas, Absolut, Jameson etc. Currently, Belma serves as the Executive Director of the eCommerce Association of Bosnia and Herzegovina, where she has led the organisation from the ground up. She develops and implements a strategic plan to drive membership growth and establishes partnerships with key industry organisations, resulting in increased exposure and resources for the association. Belma has extensive knowledge and expertise in marketing, product development, and eCommerce, making her well-equipped to provide valuable insights and knowledge to her audience.

Marcel is an eCommerce Consultant in his company Ecommerce d.o.o. and a president of eCommerce Hrvatska Association where he is in charge of organizing events and researches, hosting a podcast and providing trainings and consultations for members. He started the eCommerce Hrvatska Association because he wanted to create a community of ecommerce professionals, but also to increase trust in online shopping in Croatia. Today the Association has more than 2.000 official members with over 500 online retailers among them. Every year they organize two eCommerce Academies, 6 Meetups and one big conference with over 400 participants. Main goal is to be the most relevant source for ecommerce information in Croatia.

Anastasia Kvasyuk is responsible for eBay's business development in global emerging markets of the European region.Through interaction with strategic partnerships, various marketing events and direct communication with customers, her main goal is to ensure the acquisition, support, and development of small and medium-sized businesses within the targeted regions. eBay’s Business Development unit is not only expending commercial activities within Emerging Markets but supporting export activities of local SMBs. Anastasia graduated from Anglo-American University in Prague with a degree in Business Administration and has extensive experience in business development in more than 15 different countries.

Cornel Morcov holds the position of Chief Commercial Officer within FAN Courier, the leading company of the Romanian courier industry. He joined FAN Courier in 2007 and his first role was the development of the company's international services. He also managed the implementation of Eurocargo, a service that offers customers the opportunity to transport larger goods by road, air or sea. Currently, Cornel Morcov coordinates the commercial activities of FAN Courier and is responsible for establishing and implementing the commercial strategy, manages the Bulgarian branch of the company and the relationship with international partners.

Anastasios Spanidis is Co-Founder & CEO of Generation Y – International eBusiness Hub, and now as evolution of acquisitions and strategic investments also President of the "Growth, Prosperity & Abundance (GPA)" Group of Companies. He established Generation Y at the age of 18 while studying his Bachelor’s Degree in Electrical Engineering and a MSc Degree in Sales Psychology. During the past almost 23 years of delivering thriving results to its respected clientele, Generation Y was the main reason for him leveling up his business into the dominant "Growth, Prosperity & Abundance (GPA)" Group of Companies that offers more than 200 services, such as Digital Transformation, Innovative Software Development, Advertising Services, Performance Marketing, Insurance Solutions, ESG Consulting, Lobbying and Networking, Market Research, Consultation Services, Investing Opportunities and more. In addition, GPA supports and participates in Startups and new entrepreneurship, with more investments to follow. Finally, it represents international products with exclusivity like Algolia, ManusPlus and Performia. His leading position in the business sector has led him to become a public speaker and influencer, for almost 23 years, with almost 500 speeches as a keynoter speaker, while also being a prominent TEDx, Economist and Delphi Economic Forum speaker. Anastasios Spanidis’ entrepreneurial mentality acts as a forceful drive, which among others, positions him as an Investor, Shareholder, or a Member of Boards of Directors, in multiple organisations and companies, both in Greece and abroad. In 2019 he was listed by Fortune Greece as one of the “40 under 40” Businessmen of the Year. Moreover, the digital community has featured him as a jury in many institutions. He is Vice President of innovation of the BoD of CEO Clubs Greece, a Founding Member of YDC (Your Directors Club), Mentor at EGG – Enter Grow Go, a Eurobank’s major corporate social responsibility initiative in partnership with Corallia Fund, the biggest startup incubator in Greece. In addition, among others, he is a Member of the Rotary Club, Member at the European Bridge Chapter of Entrepreneur’s Organisation (EO) and Institutional Partner & Member of EENE (Hellenic Association of Entrepreneurs). Finally, he has shared his experiences and valuable knowledge from the standpoint of a professor at various private Universities and Institutes.

Hristo Radichev graduated in Sociology and International Relations from Sofia University. He started his career with GfK Bulgaria. There he analyzed the promotional activities and consumer habits in the FMCG market. Later on he joined Reader’s Digest as Internet Manager. He was responsible for the digital campaigns in 5 European countries. He co-developed some of the most successful eDM (electronic Direct Mail) projects of the company worldwide. Since 2010 Hristo is the Country Manager of Mediapost Hit Mail – an international marketing agency, part of the French group La Poste. His team is a reliable one-stop shop for broad scope of ecommerce-related services. With a network of 15 fulfillment warehouses across EU and one of a kind platform for cross-border ecommerce, Mediapost Hit Mail helps companies start selling more online, to more people, in more markets, faster. Hristo’s main areas of interest are ecommerce, marketing automation and email marketing. He was speaking at many international events, seminars and workshops in several countries.

For the last 18 years, Andrei Radu has been the CEO & Founder of GPeC – the most important E-Commerce and Digital Marketing event in Romania and Eastern Europe – and Co-founder of TRUSTED.ro – the National Program for Online Shops Certification which he founded together with Legi-Internet.ro and the Romanian Association for Consumer Protection. Since March 2021, he is the presenter of the ePlan show – the first e-commerce & digital marketing show, produced by Pro TV. He is an User Experience and E-Commerce specialist and offers specialized consulting regarding the Romanian and Eastern European e-commerce markets and the business opportunities inside these markets. Andrei offers training on the topics of Usability and Customer Experience, as he is invited to speak at various related conferences and workshops, both local and international.

Dr. Nina Angelovska President of the Macedonian Ecommerce Association International Business Development Executive, Ananas E-commerce Nina Angelovska, PhD is an entrepreneur, International Business Development Executive at Ananas E-commerce, President of the Macedonian E-commerce Association, Asst. Prof. at the University of Tourism and Management, Skopje, and the former Minister of Finance of the Republic of North Macedonia. She co-founded and was heading the first deal platform and leading e-commerce company in Macedonia, Grouper.mk, launched in 2011 which transformed the e-commerce market. Angelovska’s passion for e-commerce, digital transformation and drive for change led her to establish the first Macedonian E-commerce Association in 2017. She was a member of several Boards including the Macedonian Economic Chamber and the European Ecommerce and Omnichannel Trade Association (EMOTA). Currently, she is a member of the Board of Directors at Makedonski Telekom. Her hard work and impact have been widely recognized. In 2018 she was named Forbes 30 Under 30 and in 2019 she was named one of the seven global UNCTAD eTrade for Women Advocates. After 10 years of heading and growing Grouper.mk, she made a successful exit when the Polish Group Asseco SEE acquired her company. Recently she joined Ananas E-commerce, part of Delta Holding, whose mission is to become the ‘Amazon of the Balkans’ and bring a new online shopping experience in the region as we know it today in the developed markets.

Svetlozar Dimitrov was born in Pleven and lives in Ruse since 2010where he develops his business. He graduated with a Master's degree in business administration at the Dimitar A. Tsenov Academy of Economics. He has accumulated over ten years of experience in the field of courier and fulfillment services as co-founder and manager of euShipments.com. The company is the Bulgarian specialist in the delivery of shipments from online stores to their customers in international markets. Today the independent courier network developed by euShipments.com for the delivery of online orders covers all EU member states + UK. It operates in partnership with over 40 premium courier companies and 9 partner + 3 own fulfillment warehouses. The company has more than 500 online stores as customers for which euShipments.com has delivered nearly 5,000,000 shipments. In recent years, the company managed by Svetlozar Dimitrov doubled the number of shipments processed by it, respectively, and its revenue from sales.

Orhan has over 20 years of working experience in the Financial, IT, and Marketing sectors, leading and coaching teams of various backgrounds and affinities. Over the last 10 years, he has led successful digital banking product development and customer communication projects. Currently, Orhan is focused on innovative payment methods and the improvement of eCommerce business in Bosnia and Herzegovina, as well as philanthropy and vital initiatives for digital transformation at the state level. In addition to his professional work, Orhan serves as the President of the eCommerce Association of Bosnia and Herzegovina, where he works to promote and support the growth of the eCommerce industry in the country and the region.

Mihai is a writer, producer, and communications specialist, known especially for his film “The Wishing Tree: Childhood Memories”, where he is a writer and a producer. He graduated from the National Film School of Romania in 2007 and got his PhD in cinema and media in 2011. He teaches screenwriting at Hyperion University and hosts classes of corporate storytelling, his work being influenced by the principles of the Hero’s Journey created by renown Mythology professor Joseph Campbell. For 6 years, Mihai Mănescu coordinated the communications department of HOSPICE Casa Speranței, the leading medical NGO in Romania offering palliative care services. Here he developed and implemented the strategy and communications campaign of the organization, that helped it raise income of more than 10 million Euros. Since 2022, Mihai has joined the team of Streams.live as the Customer Success Manager, combining his experience in film production with the one in communications and fundraising, in order to develop the Live Stream Shopping markets in Romania and EMEA.

Biser Krastev has been working in the field of sales of services for Bulgarian and international companies for over 15 years. He became part of the Prim.bg team 3 years ago, being responsible for the company's commercial activities. He takes care of both service customers, from Lead to customer onboarding, as well as the partner organizations with which the organization works.

Georgi is a senior product and technical leader with more than 20 years of experience in product strategy, software engineering, big data, and machine learning. He has built successful AI & Data platforms that are used by millions of users. Georgiev holds a PhD from Sofia University and Global Executive MBA from the Instituto de Empresa (the IE).

Marija Ristovska Project manager at the Macedonian E-commerce Association Marija Ristovska is a project manager at the Macedonian E-commerce Association, with more than 12 years of experience with management, marketing communications, and project leadership. Marija graduated from E-business at the Faculty of Economics - Skopje and completed an Academy for Web development in Skopje. She started her career in the marketing sector by working for various clients as an Account Manager. Later on, she worked as a Marketing Manager for one of the largest consumer electronics retail chains, as well as for the largest book publisher and bookstore chain in North Macedonia. Marija has also international experience working and leading international teams in different positions in the United States and Dubai. She joined the Macedonian E-commerce Association as a Project Manager in 2019 and since then she has led many local and international projects and initiatives related to the improvement of the state of e-commerce in the country and in the region, with one of the main projects being the development of the first regional e-commerce web platform - ecommerce4all.eu. Marija is also one of the main organizers of the Annual E-commerce Conference and the Annual E-commerce Awards, as well as contributing to the creation of the Annual E-commerce Report for North Macedonia.

Working almost 20 000 hours in order to help over 500+ businesses to grow their revenues within his 15 years of experience of strategy, monitoring, analytics and optimization work, Ionuț Radu Munteanu decided to empower and help the new generation of young professionals through various programs and trainings. He fully embraced his mission to give back to the community and designed his programs to help the new generation to build a better, more meaningful reality.

Simon is the owner of DFVU d.o.o. where he did 130M€ in the last 5 years and employed 100 people. They cover more than 15 countries in the EU with Slovenia headquarters and warehouse in Romania and a company in Belgrade.Most recognizable brands are Smania, Layoners, Mazzaci, Megasstic.

Hi, my name is Mihai and I am the co-founder of DWF, a leading digital marketing agency in Romania with a strong SEO, PPC and Data Analytics capabilities. Our focus is on increasing online visibility, relevant traffic, and revenue for our clients. With a team of 100 experts in technical SEO, market research, content creation, link building, Google Ads, Facebook Ads, Google Tag Manager, and Data Analytics, we are dedicated to providing results-driven solutions to our clients. Outside of work, I am passionate about reading memoirs and science fiction books, hitting the slopes for some skiing, and constantly learning new things in various topics. As a husband and father of three wonderful children: Carol, Serena, and Cezar, I balance my professional and personal pursuits with a strong commitment to family. I'm looking forward to sharing my expertise and insights at digital marketing events.

Vichren Bisset joined the team of euShipments at the beginning of 2019, after studying business management at universities in Bulgaria and the United Kingdom. He has experience working with some of the largest couriers and fulfillment operators in the EU, as well as a wide portfolio of Bulgarian, European and Global eCommerce brands. In his current role as Chief Commercial Officer and Board Member for the company, he is responsible for the most strategic relations with partners, subcontractors and clients, as well as the biggest and most important business development projects. Since his start in 2019 and thanks to his efforts until 2022 the company has reached over 450% growth in the number of processed shipments, and 410% growth in revenue.

Daniel Nicolae is an experienced entrepreneur with extensive knowledge of Supply Chains. He has held executive positions at international companies, giving him a top-level understanding of business needs in the last mile operations. Daniel is driven to excel and make a positive impact through technological innovation.

Dimitar Yorgov is part of Pirin Hill since the brand was started n 2016. He is in charge of all marketing activities as well as any technical aspects of the business. Dimitar is also responsible for developing new markets that currently involve Bulgaria, Romania, Greece, the Netherlands and France, where Pirin Hill products are sold both through direct online sales and network of over 20 physical shops.

Stefanos is dynamic and entrepreneurial Professional with over 25 years of international experience in Sales, Business Development and General Management in Logistics and transportation. He has core Competencies in International Client Account Management &Strategic, Account development, Multicultural negotiations on executive Level, Project Management and Regional and Country Management

Vera Ivanova is the head of marketing communications at Price International, a software company based in Bulgaria, known for their brands Omnilinx and Callflow. She has more than 20 years of professional experience gained from working in various positions in both Bulgarian and international communication agencies. During her career, she has implemented large-scale campaigns and projects in the areas of marketing, business development, e-commerce, and strategic planning. In her present position, she collaborates with e-commerce entities on initiatives that use an omnichannel customer service platform to make their customer service operations more efficient and uncomplicated. Vera holds a Master's degree in Public Relations from the Faculty of Journalism and Mass Communications at the University of Sofia and has completed an Executive MBA program at Cotrugli Business School.

Bogdan Colceriu has over a decade-long experience in the Romanian startup scene, both as a co-founder of Romania’s leading video streaming service, Trilulilu, Romania’s largest online bookstore, Okian, and as a co-founder of Romania’s first pre-seed fund accelerator, Risky Business. Currently, Bogdan is expanding Frisbo eFulfillment across Europe, connecting multiple fulfillment centers into one plug & play fulfilment service for easy cross-border expansion of online shops.

Dimitar joined Stenik as a partner in 2006 and has been responsible for new business opportunities for the company ever since.Over the years he has gained valuable experience as an eCommerce consultant and business analyst for a range of businesses in almost all sectors of the digital economy. Dimitar is also involved in marketing and managing his own eCommerce projects. His strength is in process analysis, connections to external systems and sales in foreign markets.

Petar’s first encounter with digital ads happened in 1998, since than he has gained and shared experiences in all aspects of marketing, from video/film production, media planning & buying to the current position of Global Ecommerce Lead at Httpool, Meta’s Authorized Sales Partner on several continents. His expertise being advertising strategy on Meta platforms, Petar helps the largest regional advertisers from various industries, including e-comm, gaming, CPG, grow their business.

Mirjana Popović Živanović is the owner of ShopMania BIZ Serbia and Business Development Manager at MerchantPro Serbia. With more than 15 years experience in Digital Marketing and IT business, Mirjana became an unique expert in Online Business development, SaaS eCommerce platform, client convenience oriented. With more than 100 Serbian companies as MerchantPro ecommerce clients, she is focused on clients success, helping them learn and manage their web shops and grow online presence. Strong professional with a Master's degree focused in Marketing from Belgrade University. Proud AIESEC Alumni and member of SeMA - Serbian Marketing Association.

President of Albanian Ecommerce Association and CEO of Aladini.al A serial entrepreneur in ecommerce, public speaker and professional trainer in digital marketing. With an experience of more than 10 years in Ecommerce I am trying to help the startup ecosystem in Albania have the first unicorn and the first public company in the history of Albania.

Milen has in-depth knowledge and experience in all fields of taxation with key expertise in the area of indirect taxes. Milen has led a number of policy projects related to EU accession, approximation and harmonization. He has worked on policy projects in Bulgaria, Croatia, North Macedonia, Kosovo in the fields of taxation, data privacy, civil procedures and insolvency, healthcare. Milen has worked on projects for taxation of e-commerce in various countries around the region.

An experienced legal and compliance professional with a strong background in regulatory and commercial affairs in the financial sector, capital markets, forensics, M&A and restructurings, energy law, commercial law. Experienced manager of large-scale projects related to the design and implementation of Data Protection Compliance Programs. Irina has advised start-ups, including in the e-commerce sector, to set up their operations, protect the IP, manage the workforce and attract VC and Angel Investors.

Oggy Popov is currently co-founder and CEO at ViaBank, the payment module which saves merchants up to 80% on their payment fees. Previously, Oggy has founded and exited the largest retail marketing platform in the CEE to the German Offerista Group. He is also an active investor in multiple scale-ups and a proud member of Power of BG, an exclusive, tight-knit community of Bulgarian entrepreneurs with impeccable reputation, who build bridges for a stronger entrepreneurial culture.

Georgi Raitchev is Logistics and Replenishment Director at Office 1. He has a Master of Science degree in Supply Chain Management from Rotterdam School of Management, Erasmus University, in The Netherlands. His goal at the company is to develop the logistics processes to world-class level. In 2015 he developed an automated replenishment system that increased Office 1’s customer service level from 84% to 97% while also decreasing the stock levels. In October 2018 together with his team he launched the warehouse and logistics center Office 1 Logistics located in Ravno Pole. It is one of the most modern logistics centers on the Balkans with a total of 21 154 sq. m, equipped with the automated warehousing system OSR Shuttle EVO and a workforce of more than 130 people. The newest building is designed entirely for 3PL fulfilment services.

Stathis Vlachos is the Co-Founder & Co-CEO of the Information Technology company iLink New Technologies. Stathis has 20 years of experience in engineering, entrepreneurship, and business management. He has worked as an engineer at Hellenic Telecommunications Organization and Siemens AG on various international software and telecoms projects. Stathis co-founded iLink and has been involved in the management and strategy of the company, as well as core technology product design. His technological interests include optimization algorithms, AI/ML for forecasting, IoT sensor networks and systems engineering. Stathis holds a MEng degree in Electrical and Computer Engineering from NTU Athens and a MSc and DIC in Communication and Signal Processing from Imperial College London. He has been a board member of SEKEE cluster of innovation and a public speaker at several conferences and events.

Panagiotis Zikos is the Co-Founder & Co-CEO of the Information Technology company iLink New Technologies. Panagiotis has worked as a Software Engineer at Intracom and Siemens, and he has been the CEO and Managing Director of Otis Hellas & Cyprus. Panagiotis is an NTUA Electrical & Computers Engineer, holds an MSc in Computer Science from CMU, an MBA from the University of Economics and an MSc in Blockchain from MIT. He is a member of TEE, worldwide MENSA, SEKEE, HBH (Hellenic Blockchain Hub), a BoD member of ITS Hellas and a member of ILME. He participates in ACEO (Association of CEOs) and CEOClubs in Greece. He has participated as a speaker in many Logistics & Blockchain Conferences, has been certified as an assessor of GSRT in Information Technology projects and represents SEV at the Services Legislation committee. Panagiotis was born in 1979, he has two daughters and in his free time he enjoys tennis and high-speed boating.